Call Center Representative (Telecom) Job at SSM Health, Saint Louis, MO

QTFWc3IrRmxQbWdZckdmT1JFeWJVcjhjelE9PQ==
  • SSM Health
  • Saint Louis, MO

Job Description

It's more than a career, it's a calling.

MO-SSM Health Cardinal Glennon Children's Hospital

Worker Type:

PRN

Job Highlights:

PRN Position

Every Saturday & Sunday

2:30PM-1030PM-16 hours per week

This position is not benefit eligible

Guest Service experience required

Job Summary:

Answers incoming calls and performs triage of inquiries.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.

  • Collects relevant caller data to assist with measurement, tracking and reporting activities.

  • Track inquires, questions and answers and provide resolution.

  • May perform clerical or administrative duties.

  • Performs other duties as assigned.

EDUCATION

  • High School diploma/GED or 10 years of work experience

EXPERIENCE

  • No experience required

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

  • Frequent keyboard use/data entry.

  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.

  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

  • None

Department:

8651000010 Operators - Cardinal Glennon

Work Shift:

PRN / Per Diem Shift (United States of America)

Scheduled Weekly Hours:

0

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

  • Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits (

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (

Job Tags

Hourly pay, Daily paid, 16 hours, Work experience placement, Relief, Flexible hours, Shift work, Weekend work, Sunday, Saturday,

Similar Jobs

Thrive by Shopventory

Part Time Customer Care Representative (West Coast Preferred) Job at Thrive by Shopventory

 ...-time program. We are looking for someone who can work 25 hours/week, preferably 5 hours/day Monday through Friday. A major plus is being able to work until 8 pm ET...  ...restaurant experience Benefits ~ Work from Home Compensation ~$23-$25/hour based on experience... 

PRN Healthcare

Travel CT Tech Job at PRN Healthcare

 ...Job Description PRN Healthcare is seeking a travel CT Technologist for a travel job in Wausau, Wisconsin. Job Description & Requirements ~ Specialty: CT Technologist ~ Discipline: Allied Health Professional ~ Start Date: 12/01/2025~ Duration: 13 weeks... 

LifeStance Health

Clinical Psychologist (REMOTE) - Puyallup, WA Job at LifeStance Health

 ...potential ~ Comp range of $125,000-$160,000~ W2 employed position ~ Sign-on bonus ~ Cash based incentive program ~ Comprehensive benefits package ~401K with 4% match ~ Part-time and full-time options ~ CEUs ~ Paid parental leave ~ Malpractice insurance... 

Rose Group Advisors

Director of Government Relations Job at Rose Group Advisors

 ...through our commitment to excellence.Job Summary We are seeking a highly motivated and detail-oriented individual to support our government relations firm in a dynamic, fast-paced environment. This role will involve managing member relations for two trade associations,... 

Confidential

Chief Program Officer Job at Confidential

 ...Chief Program Officer About the Company Workforce development organization focused on operating food training programs Industry...  ...verbal, are essential, as is a commitment to the values of diversity, equity, inclusion, and belonging. Experience in the food industry...