Are you tech-savvy, customer-focused, and ready to kickstart your IT career? A-1 Locksmith, a trusted family-owned business serving the community since 1949, is looking for a Entry Level Tier 1 Help Desk Technician to join our team! This is an excellent entry-level opportunity with room to grow into higher-level support roles.
What You’ll Do:
As the first point of contact for our users, you’ll provide friendly, efficient technical support for hardware, software, and other IT issues. Your day-to-day responsibilities include:
Responding to technical support requests via phone, email, or chat.
Guiding users step-by-step to troubleshoot and resolve issues.
Logging all incidents, solutions, and follow-ups in our ticketing system.
Escalating complex issues to Level 3 support when necessary.
Providing accurate information on IT products and services.
Following up with users to ensure their issues are fully resolved.
Identifying opportunities to improve IT processes and support procedures.
What We’re Looking For:
Ability to diagnose and resolve basic technical issues.
Strong written and verbal communication skills.
Customer-oriented and patient demeanor.
Basic knowledge of computer systems, mobile devices, and common software.
Experience with remote control or help desk software is a bonus.
High school diploma required; IT certifications (e.g., CompTIA A+) are a plus.
Why Join A-1 Locksmith:
Start your career in IT with hands-on experience.
Learn from experienced professionals with opportunities to grow into Tier 2 or Tier 3 support.
Be part of a family-owned company with a supportive, friendly team.
Enjoy a positive work environment where your contributions matter.
If you’re ready to launch your IT career in a dynamic and supportive environment, we want to hear from you!
Title: Instructional DesignerLocation: Jacksonville, FLDuration: 12+ months contractCompensation: $30.00 - 37/hrWork Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.OverviewSET is seeking an Instructional Designer with an advanced design &...
...potential ~ Comp range of $76,000-$101,000~ W2 employed position ~ Sign-on bonus ~ Cash based incentive plan ~ Comprehensive benefits package ~401K with 4% match ~ Part-time and full-time options ~ CEUs ~ Paid parental leave ~ Malpractice insurance...
...schedules, but always include afternoon and evenings. Essential duties and responsibilities: Maintain the performance floor/stage by cleaning and drying water areas to ensure the safety of performers and guests. Capable of swimming and getting in and out of props...
...local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent...
..., neurosurgery, orthopedics, otolaryngology, urology, ophthalmology, hospitalists, cardiology, rheumatology, rehabilitation, infectious disease, nephrology, general pediatrics and pulmonology. In addition, we have an independent Pediatric Residency Training program....