Job Description

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Supports the overall operation of the facility and performs all management duties in the absence of the Manager. This role works closely with the Manager to assist with planning, training, and leadership development. As a visible member of the management team, the Production Assistant Manager models a professional image and sets a positive example for staff. This position may serve as the "Supervisor in Charge" of the entire facility when needed and is responsible for consistently enforcing and upholding ESGW policies and procedures.

The Production Assistant Manager directly supervises the Production department to ensure production goals are met and a high level of guest and donor service is maintained. All work must align with ESGW's established Best Practices. The role requires flexibility and the ability to adapt to changing and fast-paced conditions, including the efficient movement of large volumes of goods through processing. This position must be cross-trained and ready to assist in all areas of production as priorities shift.

Requirements

• Demonstrates sensitivity to guest needs and preferences.
• Experience working effectively with individuals with disabilities or other special needs is preferred.
• Must be proficient in using computers, internet navigation, and various software applications.
• Experience with profit and loss management, sales, or cost control is preferred.
• Strong interpersonal, communication, financial handling, organizational, and decision-making skills are required.
• Must be able to read, write, and speak English to effectively communicate with staff and guests.
• All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Physical Requirements

• Must be able to move independently or with reasonable accommodation within the facility and in the community.
• Must be physically and mentally capable of performing all job duties.
• Able to lift and carry 20-100 pounds using team lifting or mechanical assistance.
• Able to stand, bend, stoop, or carry items for extended periods.
• Able to navigate stairs and be on your feet for the entire shift.
• Comfortable working in environments with extreme temperature and humidity changes.
• Must be available to work flexible hours, including evenings, weekends, extended shifts, or overtime as needed.
• May be required to work over 40 hours per week.
• Occasional overnight travel and weekend work may be required, depending on the role.

Experience

• High School/Equivalent
• 0-2 years
• Prior experience in retail management or a comparable supervisory role is required, including responsibility for team leadership, daily operations, customer service, and achieving performance goals.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.

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