Overview Join to apply for the Project Coordinator role at Compucom Staffing . This is a remote position with end-user support responsibilities. Responsibilities Manage 650 users per month and complete all returns within 15 days Daily tasks include but not limited to: Export assigned lifecycle records from Tableau Reporting server Import daily report into lifecycle Excel and run macro Review communications needed Update Excel with the communication type that user is to receive Paste results into SharePoint that auto sends communication type to users Utilize the appropriate standard verbiage to update LCMS with the comments and date Open MDT request for user when migration is complete Ensure lost / stolen devices are reported appropriately Ensure device is returned within SLA Escalate non-compliant users Answer user questions regarding processes or direct to technology connection for technical assistance Attend weekly team call and follow all processes and procedures Skills and Qualifications Experience in ticket or project coordination is preferred Excellent communication and organizational skills Ability to manage and prioritize tasks efficiently Reliable in completion of daily activities without governance Proficient in using Vera for accessing client systems Skilled in Excel basic functions of copy, paste, sort, filter Able to send daily communications to users with migration instructions, answer questions about the migration process, and direct users to technology connection for technical questions Wage Range The rate for this position is between $20.25 - $30.00 per hour . Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. Compucom Staffing , a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . #INDCCStaffing Seniority level Entry level Employment type Full-time Job function Other Referrals increase your chances of interviewing at Compucom Staffing by 2x #J-18808-Ljbffr Compucom Staffing
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