Job Description

Job Description

Job Description

Hours of Operation:

• Monday through Friday- 8:00 am to 5:00 pm

Roles & Responsibilities:

• Greet and direct customers, visitors, vendors and partners in a timely manner

• Consistent lobby coverage with timely attention to information requests

• Collect and document lobby activity on a daily basis

• Ability to maintain call control with difficult callers

• Ensure compliance with company Security policies and procedures

• Receptionist will redirect all incoming deliveries and couriers from outside of the client to the main shipping and receiving dock.

• Ensure constant communication including schedule communication with Manpower Management team.

• Provide immediate escalation updates to Manpower Management to assist with quick resolution of problems.

Required:

• College degree preferred. If a candidate does not have a BA, equivalent experience is required

• Experienced in delivering excellent telephone skills and demeanor

• Experienced in delivering excellent customer service and working with the public

• Ability to work with little supervision

• Ability to adhere to attendance policies and guidelines

• Communicates clearly and well verbally and in writing

• Strong attention to detail and ability to problem solve

• Proficient in Google products (i.e. Gmail, Google Drive, Google Sheets, Google Docs)

• Ability to work with people at all levels of the organization

• Fast learner, self-motivated, adaptable to change, team player

• A balance of professionalism and outgoing personality

Benefits:

• Catered meals available (Breakfast and Lunch)

• Access to company gyms

• Health/ dental benefit options available

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