Customer Service Advisor - Polish Job at TurnerFox Recruitment, Newark, NJ

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  • TurnerFox Recruitment
  • Newark, NJ

Job Description

Description

Customer Service Advisor - Polish
Location -Newark (Remote / Hybrid working available)

This is a fantastic opportunity for a fluent Polish speaker to join a leading employer offering excellent development opportunities and continuous training.

The client is offering full time hours to suit the successful candidate.

The Role of Polish Speaking Customer Services involve:

  • Answering and responding to incoming telephone calls and emails from both Polish and English business customers
  • Investigating customer queries and liaising with internal departments to resolve
  • Updating and processing customer information onto an in-house computer system
  • Administration including emails and client correspondence using Word and Outlook

The ideal candidate for Polish speaking customer services will have the following:

  • Fluent in both spoken and written Polish
  • Ability to investigate and resolve problems
  • Able to communicate effectively with all departments and areas of the business
  • Excellent telephone manner with good customer service skills
  • Good working knowledge of MS Word
  • Previous customer service experience is essential
  • Full Flexibility with working hours (shifts between 6am - 10pm including weekend rotation)

Interested? Please call TurnerFox Recruitment on 01623 656303 or email your CV!

Keywords for this role - Fluent Polish / Customer services / Polish speaking customer services / Customer Care / call centre / Polish speaking / Full time / Polish

Job Tags

Full time, Remote job, Shift work,

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