Staff Assistant I, Airport Hub/Gateway, Controller Services Job at American Airlines, Texas

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  • American Airlines
  • Texas

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • ​ This   job is a member of the Airport Hubs & Gateway Team within the Customer Experience Division.
  • ​ Responsible for handling one or more of the following as their primary role:

    •  
    • Audit and ensure compliance of ticket and voucher issuance
    • Vendor management
    • Order supplies and manage inventory
    • Review and process invoices and research variances
    • Reconcile fuel distribution

What you'll do

 

  • Work directly with Compliance Coordinators to ensure DFW is adhering to company policies and procedures
  • Work with various vendors and stakeholders to manage supplies and service requests
  • Track and reconcile fuel usage and billing for DFW

 

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • ​ High School diploma or GED equivalency

  • Advanced Excel skills
  • Ability to work rotating shifts including weekends, holidays and days-off, as needed
  • Must be able to work under pressure, including multi-task, prioritize and manage deadlines
  • Be able to lift 50 lbs. and walk for extended periods

Preferred Qualifications- Education & Prior Job Experience

  • Proficient in key applications such as Coupa, Workbrain, Tableau and SharePoint
  • Knowledge of the ICM (Internal Controls Manual)

Skills, Licenses & Certifications

  • Knowledge of MS Office Products including Word, Excel, PowerPoint, etc.
  • Knowledge of policies, procedures, and corporate structure
  • Ability to prioritize work, be detail-oriented and meet deadlines
  • Ability to perform in a fast-paced environment and handle multiple tasks simultaneously
  • Ability to be self-motivated with strong organizational skills
  • Ability to grasp concepts and functionality of specific software and programs
  • Ability to effectively communicate both verbally and written with all levels within the Organization
  • Excellent interpersonal skills with a focus on customer service
  • Approachable and professional demeanor

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Tags

Holiday work, Shift work, Rotating shift,

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